Dashboards and other reports can provide crucial information about how well an organization is meeting benchmarks set by local, state, and federal laws and policies. Healthcare organizations need to be able to use this information to determine the most effective strategies for quality and performance improvement. This activity asks you to review various dashboards and reports used by Mercy Medical Center, a Vila Health affiliated hospital, and determine where the organization is falling short.
Hey there. This is Evelyn Unger; sorry I missed you. I just wanted give you a little more context for the report you've been asked to pull together on our dashboard metrics. The main thing is that we're trying to get a better understanding of how to evaluate the information these dashboards are providing. The goal is to be able to use the data as actionable information.
So – if you could review the materials I've provided to you and use one of the two dashboards as the source of the data, that would be great. You'll need to do some external research probably in order to determine external benchmarks and standards. Oh … and remember that while there may be a couple of underperforming areas, your recommendations should be based on the actions that will deliver the best improvement to overall quality or performance.
Let me know if you have any questions.
Public Health Dashboard - Diabetes
New Patients Last Quarter by Race
African American - 17 (3%)
American Indian - 73 (13%)
Asian - 34 (6%)
White - 355 (63%)
Other - 11 (2%)
Blank/Declined - 73 (13%)
New Patients Last Quarter by Gender
Male - 214 (38%)
Female - 347 (62%)
Blank/Declined - 2
New Patients Last Quarter by Age
20 or younger - 118 (21%)
21-44 - 51 (9%)
45-64 - 214 (38%)
65+ - 180 (32%)
Blank/Declined - 0
Q1 2015
Q2 2015
Q3 2015
Q4 2015
Q1 2016
Q2 2016
Q3 2016
Q4 2016
Eye Exam
4
16
7
33
41
28
16
27
Foot Exam
2
5
27
48
73
62
7
3
HgbA1c
1
11
23
87
123
32
13
6
2016 Fact Sheet
Mercy Medical Center (Shakopee, MN)
Mercy Medical Center is one of the region's top choices for high quality health care. Don't just take our word for it though. Here are some of the accolades we've received:
In this activity, you had the opportunity to review various dashboards and other reports in order to evaluate Mercy Medical Center’s performance against local, state, and federal requirements. Use the information you acquired here as well as external research into appropriate standards to complete your course assignment.
